Mission Statement of the Vollers Group

Independence & financial stability
We make profits in order to be able to invest in future business potentials and innovations.
This is how we ensure the long-term independence and stability of our group of companies.

Vollers Group and its locations
Headed by the owner, the independent Vollers Group has its roots in Bremen and focuses its business on Europe. Proximity to our customers, local knowledge and entrepreneurial spirit are the key to our continuously high customer satisfaction and long-term success in partnership.

It is the responsibility of each local management to drive the business. The central resources of the Vollers Group are available in addition to support all locations.

We concentrate all our business activities on coffee, cocoa and tea as well as other high-value commodities. This focus helps to systematically develop current and future potentials for success. Commodity- and function-specific strategies and standards are defined centrally throughout the Group and are adjusted and implemented by the individual locations. The Vollers Group's guiding principles, group standards and strategic guidelines form the framework within cultural and country-specific particularities find their place.

The following principles are tasks for the company, the management, and the employees.

Vollers as an employer strives to provide
A motivating work environment: We want all our employees to be appreciated and to be able to work in a positive, trustful and motivating atmosphere.

Challenges & opportunities: We challenge our employees to act on their own initiative and give them the necessary support. We encourage our employees to develop and implement new ideas.

Safety & health consciousness: We invest in a safe work environment and promote safety and health awareness. We actively strive to minimize work accidents and dangerous situations.

Training: We primarily train our employees ourselves, ensuring professional expertise and quality of service within our organization. We want to support and enhance the capabilities of all our employees.

The right balance: As far as it is organisationally possible, we support a good work-life-balance.

Diversity: Vollers as an employer regards every individual as equal. We encourage our employees to live and embrace cultural diversity.

Quality management & social responsibility

We ensure quality: We understand quality in a universal way; this means: “Quality with every step every day!” We expect the same quality consciousness of all our employees and urge for caution, care and cleanliness.

We are environmentally conscious: We seek to minimise our environmental impact. We actively monitore and reduce our carbon footprint in line with European Union directives. All our investments are evaluated in terms of social, economic and environmental sustainability. We endeavor to produce our services more efficiently from year to year. Read more about our sustainability strategy here.

We prepare ourselves: We continuously acquire new knowledge in the areas of traceability, food safety, environmental compatibility and sustainability.

We keep up to standard: We assess additional certifications of our processes on a regular basis in order to comply with customer demands and expectations.

We participate: The Vollers Group is a member of key professional and industrial associations, contributing to the further development of the industries in which we are active.

We make a contribution: Commitment to society is an important building block in our coexistence. The Vollers Group commits itself to international initiatives in the field of our commodities.